FAQ

Row A is closest to the stage.

If you have a PayPal account associated with your email, you must use PayPal to purchase tickets.  If you try to use another credit card, it will not allow you to make a payment.

After entering the number of seats you wish to purchase, you will be directed to a “Get Tickets” page.  You will have the option to choose how many tickets of each type to purchase.

Yes, you can either let the system choose for you or choose your own seats.  When you are first directed to the page with the seating chart, the system default is to assign you the number of seats you are requesting.  If you want those seats, simply press “next.”  If you want different seats, click on “Let me choose my seats.”   First unclick the default choice and then click on the ones you wish to purchase and hit save these seats.  NOTE: it is very important that you unclick the default seats before hitting save because if you do not, the default seats will remain in your cart.   Then click next.

Brown Paper Tickets has a 24/7 helpline.  1-800-838-3006.  In addition, you can call Deirdre Power at 2018329351 (not 24/7!) or email at deirdrepower@verizon.net

We are currently processing ticket purchases through brown paper tickets credit card processor.

The convenience fee is a percentage of each ticket (based on the pre-discount adult rate) and covers the cost to New Players of purchasing through PayPal.

The charge will appear as PAYPAL *NPCASS SAN JOSE CA

Yes, you may send a check to RHS to the attention of Dr. Meg Schaefer.  However, with this option you will not be able to choose your seat.

The online box office closes 24 hours before the performance.  After that, tickets can only be purchased at the box office just prior to the show.  A notice will be placed on the box office tab if the performance is sold out.

Yes.  When you get to the cart page, instead of clicking “check out now”, click on “See more events by RHS New Players” and then click on the show to get back to the first page.

You may cancel a ticket order within the first 12 hours after purchase by calling Brown Paper Tickets at 800 838 3006.  After that, you may exchange tickets but cannot refund them.